
KDG Workspace
Professional Customer Service
Deep dialogue demanded between professionals — advancing essential problem-solving together, grounded in past cases and technical knowledge
Technical Consulting
Communication Infrastructure Integrated Design Support
Cross-functionally support communication infrastructure design where multi-layer constraints are interdependent — WiFi AP placement, PoE power supply, VLAN configuration, VPN design — using a knowledge base
Industrial Parts & Materials Selection Support
Interview customer usage conditions, environment, and constraints to propose optimal parts and materials with rationale. Present trade-offs and past cases
Technical Specification Counseling
Answer professional technical questions such as 'Can this be used under these conditions?' or 'Which standard does it comply with?' based on knowledge, presenting alternatives
Production Line Knowledge Support
Field-Driven FTA/FMEA Analysis
Starting from equipment operation data and maintenance records, interactively extract veteran engineers' tacit knowledge to update design-time FTA/FMEA to reflect field reality
After-Sales Technical Support
Propose solutions and improvements for technical issues with products and equipment in operation, based on past case history and expert knowledge